Delivery, Returns / Exchanges - The Grove Independent School Shop

We hope to make the delivery of your Grove School uniform as quick and easy as possible with our new online shop. We continue to offer a complimentary labelling service for all uniform orders. All labels are sewn by hand and we will always endeavour to have your order ready for collection as soon as possible, however please be aware that most orders will take between 7-10 days to process before they are ready for you to collect from the school office.

All uniform orders must now be placed via the online shop and payment must be made online at the time that you place your order. You can pay securely online using any debit or credit card and you will receive a confirmation email as soon as your order is placed.

For items that are in stock, we aim to have all orders labelled and ready for collection within 7-10 days. You will receive an email letting you know as soon as your order is ready to be collected from the school reception.

If any item in your order is out of stock we will email to let you know, along with an expected delivery date for the out of stock item.

Please note that if you wish to exchange an item for a different size, the item must be returned to reception in it's original unused condition within 14 days of the date on which you collected your order. 

Please note that if you wish to return an item because you believe that it is faulty it must be returned to reception in it's original unused condition within 14 days of the date on which you collected your order.